AMADA is closely monitoring the impact of COVID-19 (Coronavirus) and taking all necessary health precautions prescribed by government health agencies and AMADA’s health care providers. AMADA is continuing to discuss our action plan as a team to support our employees’ health and safety, provide required support to our customers and also monitor its economic impact.


AMADA has 3 guiding principles as we continue to move forward:

  • Keep AMADA employees and our business partners safe
  • Continue to serve AMADA customers with the highest standards.
  • Do our part to slow community spread of the virus where there appear to be outbreaks so that the most vulnerable people are able to get the care they need.

As we continue to monitor this evolving situation, we also encourage you to view reputable sites for the latest information, such as HEALTH CANADA.


What we are doing to prevent disruption to our customers…

We continue to provide Sales and Service to our customers. We have requested that our Sales and Service staff avoid air travel and travel by car when possible. We continue to have our parts, tooling, software, service and sales customer service lines open. AMADA has a strong supply chain and plans well into the future for the parts needed to support our customers and manufacturing centers.


What we are doing for AMADA employees…


Travel Guidance:

Effective immediately, AMADA is suspending all international travel and limiting domestic travel for our employees.


Prior to scheduling any on-site visits with our customers, AMADA will request verification on the status of our customers’ facilities related to the Coronavirus (COVID-19).


As a result, all large group meetings and events involving travel will be conducted virtually.


At this time, we are not closing any AMADA offices, Factories or Technical demonstration centers but are providing the following guidance:


  • All AMADA employees who have symptoms of the virus (cough, fever, shortness of breath) have been asked to stay home and not come to work until they are cleared by a physician. Additionally, we are taking extra precautions in all AMADA locations to ensure a clean and safe work environment.

We appreciate your partnership as we seek to minimize risk and ensure positive outcomes for our employees, their families and our customers

CONTACTS

General Sales Administration:
Phone: (800) 561-4578
 
Parts Order Desk:
Phone: (450) 378-0111
Toll Free: (800) 363-1220
Fax: (450) 378-0434
e-mail: parts@amada.ca
Tooling Order Desk:
Phone: (450) 378-0111
Toll Free: (800) 363-1220
Fax: (450) 378-0434
e-mail: tooling@amada.ca

 

Our Order Desks are open from
5am PST to 5pm PST.

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